We give all of our customers the Royal Treatment! For you to benefit from our amazing service, here is the way we work:
We roast and package to order. Your coffee is not sitting on our shelf staling while we wait for order. Instead, when we receive your order, it goes into the next available production cycle. We guarantee that up to 2 cases of retail coffee and up to 20lb of foodservice coffee for any customer will be serviced in the next production cycle.
We reserve production slots each week for larger weekly orders.
Production cycles begin at 2PM on regular business days. Orders received before 2PM will be shipped the next business day. GTA customers will receive the coffee the next business day.
If you missed your deadline and you will face a business impact, call us to negotiate a solution. We have never let a customer run out of our coffee!
|In before 2PM|
|In after 2PM|