We ship all of our orders using Canada Post’s Carbon Neutral Expedited Delivery service. Â
If Canada Post provides mail service to your door, the carrier will attempt to deliver to a person. If no one is available, the carrier may leave the item at the door or may card it for pickup at the post office.Â
Set the package handling option if no one is home to:Â Â Leave at Door (instructs the carrier to leave the item at the door) or Do Not Safedrop (instructs the carrier to leave a card and take the item to the nearest post office for pickup).
When you check out, you can optionally set the package handling if noone is home to:Â Leave at Door (instructs the carrier to leave the item at the door) or Do Not Safedrop (instructs the carrier to leave a card and take the item to the nearest post office for pickup).
Here is Canada Post’s detailed explanation of these options.
Sometimes people request more specific placement such as “Place under the pink chair” or ” leave beside the blue flower pot” – we get it, these are safe places – but please understand we do not have a way to get that message to your carrier.Â
However, if your address is eligible, Canada Post does let you add some more specific instructions once we have sent you the tracking email – if you click the tracking link and then click on delivery options, you can choose from locations such as Front Door, Side Door, Garage or Front Desk. This option is only available for a limited time after we ship and is not available for all addresses.
Sometimes, people put more specific instructions in their address if there is room – for example “123 Main St., Side Door” Not sure if it works but it doesn’t hurt.
We can’t guarantee that these methods will work but we will say that we know that the Canada Post Letter Carriers will do their best. As front line workers, they have a difficult job, and when a carrier is familiar with their route and your preferences it works really well!Â