Our Human-Readable Promise

Learn more…

I tried to read our legalese Terms and Conditions and wow! 

So I decided to write this to try and help us understand each other.  

We believe we have an excellent product at a fair price.  We built this business on happy, repeat customers and we will do our best to count you among them.  If you have a problem, we invite you to work with us to resolve it.

We work really hard to ensure the information here is correct and complete.  If we’ve made a mistake, we’ll fix it.  

We ship orders complete.  If we are short, we contact you and work out what to do.

If we are not able to send your order, we’ll refund it.

If you send your order to the wrong address, we cannot take responsibility for that.  If we get the order back we will charge you our cost to receive it back and send it back out.  If you prefer to abandon the package we will work that out together.

We’ll do everything reasonable on our end to resolve problems equitably and fairly.  

We think you will find working with us is above and beyond the T&C legalese!


We invite your comments

This site uses Akismet to reduce spam. Learn how your comment data is processed.

COVID-19 Update


Local Indie small business
  • Regular hours 7-5 weekdays, 9-5 weekends
  • Masks mandatory for entry
  • Capacity 2 Customers
  • Sanitize hands on entry
  • Maintain 2m distance from others
  • One Way Flow
    (in front door, out back door)
  • Electronic Payments only (no cash)
  • Pickup order at pickup window
one way


coffee bag icon
  • Shipping Online Orders Weekdays
  • Full selection available for delivery 
  • Canada Post to Canadian addresses with tracking
  • Filling Wholesale daily
  • All Couriers including Canada Post are operating with lower service standards 

Choose your Online Store

Ship it to me

Shop from our Roastery and we will ship via parcel post

Cup of Coffee Now

Order from our Storefront @2413 Lake Shore Blvd @and pickup in a few minutes


Place your wholesale order or learn about our wholesale prgrams