Returns Policy

Roasted & Green Coffee/Tea/Chocolate

All sales of Coffee, Tea and Chocolate are final and returns are not accepted. If products arrived damaged or incomplete, please contact us and we will make arrangements to remedy the situation. If you are not completely satisfied with your purchase, please contact us.

Merchandise

Unused Non-food merchandise may be returned within 30 days of their purchase. Please call us to arrange shipment. Full refunds (less shipping charges) will be issued for items returned to us in new condition. Please be sure to include all original packaging. Any questions please contact us.

COVID-19 Update

Café

  • Open 7-5 weekdays, 9-4 weekends
  • take out espresso bar (no indoor seating)
  • 9 seat patio (contact tracing in effect)
  • curated market of groceries
  • retail coffee to brew at home
  • Capacity: 2 take-out customers
  • electronic payments only (no cash)
  • one way flow: enter by the front, leave by the back

Roastery

  • Shipping Online Orders Weekdays
  • Full selection available for delivery or café pickup
  • Canada Post to Canadian addresses with tracking
  • Filling Wholesale daily
  • All Couriers including Canada Post are operating with lower service standards