Frequently Asked Questions

Our main online store ships across Canada.  If you want your order shipped use it.   Orders can be shipped to the storefront for pickup at no charge.

Our takeout web-store is for ordering from our Storefront.  The storefront has an Espresso Bar and a Curated Market with a growing list of sustainable grocery, personal, household and gift items.  Birds and Beans coffee is on-hand in 340g packages.

Wholesale customers please use the wholesale web-store.

No you don’t have to setup an account. You can shop and checkout as a guest, but you will miss out on the great features available to account holders. Account holders can review order history, duplicate past orders, securely store payment methods and see available coupons.  You can login with your Google, Facebook, Twitter, Paypal or Amazon account.  And we never share your information with anyone.

Yes!  We have a very convenient and flexible subscription service. Learn more…

We offer free shipping on orders with roasted coffee over $45.  Learn more…

Canada Post accepts some delivery instructions.  Here is how to harness them.

Read about our shipping and pickup here.

Yes! You can pickup orders  at the Storefront at the end of the next business day. You will receive an email when the order is available for pickup.

Note that the Storefront has its own ordering system for products that it carries, and they are prepared within minutes.  See takeout.birdsandbeans.ca

Yes! We have gift cards!  Learn more…

If you are looking for a gift card to the cafe, you can purchase one from the takeout web-store: takeout.birdsandbeans.ca

Our gift cards are store specific and can only be used from the shop where they were purchased.  Let us know if you want your gift card transferred to the takeout web-store: takeout.birdsandbeans.ca 

Café Closing for vacation

The café will be closed from Monday, August 2 to Sunday, August 8 reopening Monday August 9.

The Roastery will be operating as usual… except café pickups will not be possible ;)

COVID-19 Update

Café

Local Indie small business
  • Regular hours 7-5 weekdays, 9-5 weekends
  • Masks mandatory for entry
  • Capacity 2 Customers
  • Sanitize hands on entry
  • Maintain 2m distance from others
  • One Way Flow
    (in front door, out back door)
  • Electronic Payments only (no cash)
  • Pickup order at pickup window
one way

Roastery

coffee bag icon
  • Shipping Online Orders Weekdays
  • Full selection available for delivery 
  • Canada Post to Canadian addresses with tracking
  • Filling Wholesale daily
  • All Couriers including Canada Post are operating with lower service standards