Subscription Features Guide

Get the coffee you want, when you want it.

Our subscriptions are ultimately flexible! This article explains how to use our self service subscription features to get the coffee you want, when you want it.

Time sensitive changes (like hold or send now) take effect immediately! And, for clarity, we’ll send you a confirmation email with a full subscription review.

And if you prefer, we can make changes for you! Just ask!

Subscriber Rewards on Everything!

Subscribe and save! Automatically receive a 10% subscriber discount on everything! Need filters? 10% off. Want to send a gift to someone? 10% off.

Coffee of the Month

Our Coffee of the Month subscription features a different coffee from our signature line each month. This is a great way to get variety and convenience in a flexible plan.

Gift a Subscription

You can send a subscription to anyone in Canada. What a great way to support birds, growers, and enjoy great coffee!

Subscribe to Any Coffee

You can purchase any of our coffees on subscription! You can even mix the coffee of the month and your favourite coffees. You mix different sizes too. You are in full control.

Review Your Subscription Anytime

Not sure when your coffee is coming? Or unsure if you made that change you were thinking about? You can review your subscription anytime.

Hold Anytime. Restart Anytime

Is coffee piling up? Are you going on vacation? Is a student leaving for school? Hold your subscription and restart anytime!

Send Now

Need coffee now? Use "Send Now" to get your coffee into the next production cycle. The fastest way to get your next order moving.

Skip the next Order

Coffee piling up? Or you'll be away? You can skip an order and your subscription will continue with the next one.

Reschedule Next Order

Want to delay a shipment? Or adjust the date around a vacation? You can reschedule your next order date to any future date.

Change Subscription Frequency

We offer even more frequency choices from the subscription tab on your account. You can choose from every month to every 3 months. Or fine tune from every week to every 6 weeks.

Subscription Items: Add, Change Qty, Remove

How to add, remove and change quantities of items on your subscription. And how to order a one time add-on to your next subscription order.

Send Add-on with Next Subscription Order

Do you want something extra with your next subscription? Something that should come just once? Like filters or a gift?

Fine Tune Subscription for Free shipping

By adjusting the quantity and frequency of your subscription you can qualify for free subscription shipping.

Change Payment Card

Change your credit card anytime, right from your subscription page. You can save several cards and assign the one you want to your subscription. Or create a new card and delete the old one.

Change ship to address

Moving? Here is how to change your subscription address with no hassle.